The SES GSM User Guide provides a SES GSM system overview, conceptual and procedural information on how to use the SES GSM interface, and information on escalation procedures. (password required)

• SES GSM User Guide

Our service guide provides a high-level overview of key GSM features and optional services as well as describes file processing and validation, reporting, and operational and support procedures. (password required)

• GSM Service Guide

Use this form to add or amend Roaming Partners. (password required)

• Roaming Partner Agreement Form

Use this form to establish and confirm VPN connections. In order to establish VPN access, the Implementation Manager and Network Security must obtain a completed copy of the VPN Request Form. After the VPN request is approved by the Change Management Board and the necessary network changes are complete, we will work to test and confirm your VPN connections. (password required)

• SES GSM VPN Request

Use this form to list all employees from your company who should receive access to the SES GSM reporting system. (password required)

• SES GSM Clearing User ID Permissions Request

If you have questions or need help accessing the documents, please contact Customer Support.

    Domestic: 1-800-416-3882
    International: 1-360-493-6799
    Email: Roamingsvs@tnsi.com